Informed Health® Line
A 24-hour information line for your health questions

Talk to a Registered Nurse

With the Informed Health Line, you can speak to a registered nurse about health issues that are on your mind — whenever you need to.*

  • It's toll-free.
  • You can call as many times as you need, at no extra cost.
  • Your covered family members can also use it.

You can:

  • Get information on a range of health topics.
  • Make better health care decisions.
  • Find out more about a medical test or procedure.
  • Get help preparing for a visit to your doctor.

Two ways to get health information fast:

*While only your doctor can diagnose, prescribe or give medical advice, the Informed Health Line nurses can provide information on more than 5,000 health topics. Contact your doctor first with any questions or concerns regarding your health care needs.

Save Your Time and Money

You can turn to the Informed Health Line for helpful health information — instead of a long wait at the emergency room (ER). That can be a money-saver. You'll be able to make smarter health decisions because you'll have good information. 

Contact Us

Student Health Insurance Office
Health Services Building, room 206
Phone: 815-753-0122
Fax: 815-753-9599
studentinsurance@niu.edu

Monday, Wednesday, Friday
working remote

Tuesday, Thursday
in office 8 a.m.-4 p.m.

Aetna's Informed Health® Line1-800-556-1555

Back to top